Stakeholder engagement

Stakeholder engagement

We proactively engage our stakeholders because doing so enables us to understand and prioritize the topics that impact our business as well as the health of people, our communities and our planet. Using stakeholder feedback, we prioritize our environmental, social and governance (ESG) activities based on issues that are most relevant to our business and on which we can have a meaningful impact.

How we engage

How we engage

We regularly engage with a wide range of stakeholders. For example:

  • We inform our stockholders and the broader investment community about our company strategy, financial and ESG performance and business growth objectives through quarterly conference calls, analyst meetings, stockholder annual meetings, our annual report, 10-K and other SEC-required filings, and the Investor and Responsibility sections of our company website.
  • We conduct regular employee engagement surveys to measure how committed our employees are relative to prior years and benchmark our scores against other leading companies. We also hold quarterly global town halls and other departmental meetings to share company information and invite employees to ask questions and share their thoughts.
  • We talk to consumers through in-home studies, online focus groups and surveys to better understand how we can continue to deliver high-quality products that address their needs and improve their health and well-being.
  • We meet with nongovernmental organizations on a variety of issues, including sustainability, product safety and disaster relief.
  • We engage with government agencies and the political process to support responsible policy aligned with our corporate purpose, mission and objectives. Learn more.
  • We engage with our industry and business partners on a wide range of business topics, including packaging and responsible sourcing, to learn from each other and collaborate on solutions that help protect the planet and respect human rights. Learn more.
  • We participate in a number of public health organizations because we believe our disinfecting capabilities can help make a positive difference in issues such as infection control. Examples of those organizations include: Association for Professionals in Infection Control and Epidemiology (APIC), Society for Healthcare Epidemiology of America (SHEA), Association for the Healthcare Environment (AHE), The C Diff Foundation, and ISSA — The Worldwide Cleaning Industry Association.
  • We participate in organizations and initiatives focused on creating a more inclusive world. For example, we work with a number of organizations to drive diversity in recruiting, such as Out & Equal, Management Leadership for Tomorrow, Hispanic Scholarship Fund, Out 4 Undergrad, and ASCEND. We also partner with the Hispanic Advisory Council, Minority Corporate Counsel Association, Out & Equal Workplace Advocates, and the National Minority Supplier Development Council.
  • We contribute to the health of our communities through The Clorox Company Foundation and direct corporate financial and product donations. Among supporting other causes, we provide financial aid and donate trash bags, bleach, and other disinfecting products to help with clean-up efforts and sanitization needs in times of disaster. Learn more.
  • As leaders in the consumer packaged goods industry, we participate in trade associations and other organizations that represent a wide variety of views on industry and policy matters. Purpose and clarity of mission are important to us, and we consider our participation in these organizations by their ability to effectively address the issues of concern to our businesses and, on balance, serve the long-term interests of our brands and stockholders. A few of those organizations include the American Cleaning Institute, Council for Responsible Nutrition, Consumer Brands Association, Household & Commercial Products Association, National Association of Manufacturers, Personal Care Products Council. While we don’t necessarily agree with all the views or positions of these groups or their affiliates, nor do we necessarily agree with our industry peers, we do believe in and are committed to collaborative problem-solving. We think involvement in these associations is the best way to identify and address concerns, have the greatest impact and arrive at good outcomes.

Key ESG topics and matrix

Key ESG topics and matrix

We focus on issues that align with our IGNITE strategy and  prioritize our activities based on issues that are most relevant to our business and on which we can have a meaningful impact.

Some companies use the term “materiality” in referencing important ESG priorities. In the U.S., the term “materiality” is more often related to key financial information that can impact investment decisions. Since we’re a U.S.-based company, we don’t want to confuse matters. That’s why we refer to the most important social and environmental responsibility issues as “ESG priorities.”

 
We worked with a third party on assessing our ESG priorities — capturing key inputs from 2020 Strategy, which includes ESG commitments, as well as feedback from employees and external stakeholders. Starting with a broad set of about 200 relevant ESG topics from resources including Dow Jones Sustainability Index (DJSI), Global Reporting Initiative (GRI) G4, Sustainability Accounting Standards Board (SASB) and Clorox-specific strategy documents, our team conducted working sessions as well as employee and external stakeholder interviews during an eight-month period to streamline the 200 topics even further. Eventually we got to a list of 17 ESG priorities that we and our stakeholders believe are right for Clorox.