Learning From You
We want to know what you think. Stakeholder engagement enables us to listen, learn and exchange ideas on topics that impact our business and industry as well as issues that impact public health and our planet. We prioritize our activities based on issues that are most relevant to our business and on which we can have a meaningful impact.
We’ll continue focusing on issues that align with our corporate responsibility strategy and commitments, using internal and external surveys, interviews and assessments of all facets of our business to incorporate feedback from all our stakeholders:
Governance: Achieving success with transparency, strong governance and corporate responsibility embedded into our operations.
Innovation: Focusing on delivering superior value to consumers, with a particular emphasis on products that provide solutions for public health, more natural/plant-based options and more sustainable products.
Product Responsibility: Delivering responsible products made responsibly and increased transparency of ingredients, safety guidelines and assessments.
Inclusion and Diversity: Promoting diversity, opportunity and respectful treatment for everyone who touches our business.
Environmental sustainability: Reducing the footprint of our products, operations, and upstream supply chain while growing the business.
Health and Wellness: Supporting the well-being of our internal and external stakeholders through our involvement in public health, education and wellness issues.
Here’s a snapshot of how we engage with stakeholders:
- We inform our stockholders and the broader investment community about our company strategy, financial and corporate responsibility performance and business growth objectives through quarterly conference calls, analyst meetings, stockholder annual meeting, our annual report and 10-K, Climate Disclosure Project Report, and the investor and corporate responsibility sections of our company website.
- We conduct regular employee engagement surveys to help gauge how committed our employees are relative to prior years and benchmark our scores against other leading companies. We also hold quarterly global town halls to share company information and invite employees to ask questions and share their thoughts.
- We talk to consumers through in-home studies, online focus groups and surveys to better understand how we can continue to deliver high-quality products that address their needs.
- We meet with nongovernmental organizations on a variety of issues, including sustainability and product safety.
- We participate in a number of public health organizations because we believe our disinfecting capabilities can help make a positive difference in issues such as infection control.
- We engage with our industry and business partners on sustainable business practices and responsible sourcing strategies to learn from each other and collaborate on solutions that help protect the planet and respect human rights.
- We make a positive impact on our communities through The Clorox Company Foundation’s support of cultural arts, K-12 education with a focus on STEM & literacy, urban farming and youth development, and through employee volunteerism. We also provide financial aid and donate trash bags, bleach and other disinfecting products to help with clean-up efforts and sanitization needs in times of disaster. Learn more.
Clorox is also a member of organizations that are related to our business and priority issues, including:
- Public Health: Association for Professionals in Infection Control and Epidemiology (APIC), Society for Healthcare Epidemiology of America (SHEA), Association for the Healthcare Environment (AHE), The C Diff Foundation, and ISSA — The Worldwide Cleaning Industry Association.
- Industry: Consumer Specialty Products Association, American Cleaning Institute, Grocery Manufacturers Association.
- Environmental Sustainability: U.N. Global Compact, , the Sustainability Consortium, Corporate Eco Forum, Green Biz Executive Network, Safer Choice, WasteWise and SmartWay Programs; Sustainable Packaging Coalition; American Cleaning Institute Sustainability Committee.
- Diversity/Inclusion: Executive Leadership Council, Hispanic Advisory Council, Minority Corporate Counsel Association, Out & Equal Workplace Advocates, National Minority Supplier Development Council.
- Responsible Sourcing: AIM Progress
- Community: Boston College Center for Corporate Citizenship, Bay Area Corporate Volunteer Council, Entrepreneur’s Foundation.
As leaders in the consumer packaged goods industry, we participate in trade associations and other organizations that represent a wide variety of views on industry and policy matters. Purpose and clarity of mission are important to us, and we consider our participation in these organizations by their ability to effectively address the issues of concern to our businesses and, on balance, serve the long-term interests of our brands and stockholders.
While we don’t necessarily agree with all the views or positions of these groups or their affiliates, nor do we necessarily agree with our industry peers, we do believe in and are committed to collaborative problem-solving. We think involvement in these associations is the best way to identify and address concerns, have the greatest impact and arrive at good outcomes.
Key Corporate Responsibility Topics and Matrix
Some companies use the term “materiality” in referencing important corporate responsibility or sustainability priorities. In the U.S., the term “materiality” is more often related to key financial information that can impact investment decisions. Since we’re a U.S.-based company, we don’t want to confuse matters. That’s why we refer to the most important corporate responsibility issues as “corporate responsibility priorities.”
We worked with a third party on assessing our corporate responsibility priorities — capturing key inputs from 2020 Strategy, which includes corporate responsibility commitments, as well as feedback from employees and external stakeholders. Starting with a broad set of about 200 relevant corporate responsibility topics from resources including DJSI, GRI G4, SASB and Clorox-specific strategy documents, our team conducted working sessions as well as employee and external stakeholder interviews during an eight-month period to streamline the 200 topics even further. Eventually we got to a list of 17 corporate responsibility priorities that we and our stakeholders believe are right for Clorox.