Championing quality to deliver products consumers love
Manufacturing is about more than just making products — it’s about providing value to our consumers every day.
At Clorox, quality is at the heart of it all. When we meet the highest standards, we can deliver products people love. We spoke with our Atlanta Main plant’s quality leader, Charlee Kuba, about how her consumer obsession enables us to fulfill our brand promise, ultimately helping us drive growth.
Tell us about your role and what you do.
Charlee
I am the quality leader at the Atlanta Main plant, where I collaborate across all departments to ensure we consistently produce high-quality products that our consumers prefer.
- My role is dynamic and multifaceted. Beyond leading the Quality department and our internal Quality Task Force, I also serve on the plant leadership team.
- This allows me to champion quality at every level and ensure that all leaders remain focused on delivering excellence in their respective areas.
How does your work in quality help us deliver on our brand promise and, in turn, drive company growth?
Charlee
I serve as the voice of the customer at the Atlanta Main plant. By regularly reviewing consumer and customer feedback, I gain valuable insights into what they truly want and need.
- This feedback helps us fine-tune our processes and focus on what brings the most value.
- Living our quality policy every day keeps us grounded in our values with an emphasis on being consumer obsessed and customer focused. We embrace our quality slogan: Keeping Quality in Mind, Every Bottle, Every Time.
- Sharing consumer praise with the team has been incredibly uplifting and reinforces that we’re moving in the right direction.
Do you have any advice for those interested in a career in manufacturing?
Charlee
With more than 20 years in manufacturing, I’ve witnessed firsthand how much the industry has evolved. My advice to anyone considering this path is simple: Do it!
- Manufacturing is an incredibly rewarding career. There’s something special about knowing the products you create every day help improve the lives of others — it’s truly a gift.
- Be ready to work hard and stay curious. I still learn something new every day. This field moves fast, with shifting priorities and constant challenges. The ability to be self-directed, stay focused on what matters most, and adapt quickly will set you apart.
- If you’re driven to make a difference, manufacturing offers endless opportunities to be a changemaker.